Privacy Policy

At TrainingBoom, we value the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in other ways.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from users of our website and services:

• Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, billing address, and other information that you provide when you contact us, sign up for our newsletter, or fill out forms on our website.
• Payment Information: When you make a purchase for our training courses, we may collect payment information, including credit card details, but this information is processed by a third-party payment processor and is not stored on our servers.
• Usage Data: We collect non-personally identifiable data about how you interact with our website, such as pages viewed, time spent on the site, and click patterns. This data is collected through technologies like cookies and tracking pixels.
• Google Analytics Data: We use Google Analytics to analyze traffic to our website and improve the user experience. Google Analytics collects anonymous data, such as your IP address, browser type, and device information, to help us understand how visitors use our site. This data is not linked to any personally identifiable information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your personal information to deliver our training courses, respond to inquiries, and provide customer support.
• To Communicate with You: We may use your contact details to send you important updates about your training, our services, and our business. If you have opted into receiving our newsletter, we will also send you exclusive content and promotional offers.
• To Improve Our Website and Services: The information we collect through cookies and Google Analytics helps us improve the functionality and user experience of our website.
• To Process Payments: If you make a purchase, we use your payment details to process the transaction through a third-party payment processor.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment Processors: To process payments for training courses and other services.
• Google Analytics: To track and analyze website traffic and usage patterns.
• Email Service Providers: To send you newsletters and other communications you have opted into.

We may also disclose your information if required by law, to protect our rights or the safety of others, or as part of a business transaction such as a merger or acquisition.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of the site.

• Essential Cookies: These are necessary for the operation of our website, such as enabling login functionality and secure transactions.
• Analytics Cookies: These collect information on how users interact with our website, helping us improve the site’s performance and user experience.

You can control cookie settings through your browser, including opting out of certain tracking technologies. However, please note that disabling cookies may impact your experience on our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
• Deletion of Data: In certain circumstances, you may request that we delete your personal information. Please note that we may need to retain certain data for legal or operational purposes.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the new version on our website and update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

TrainingBoom
494 Althea Lane
Collierville, TN 38017
Phone: 888.498.2666
Fax: 901.853.4081
Email: info@trainingboom.com

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